How to Avoid Water Damage From Your Water Heater

Although most Chicagoland homeowners rarely think about it, the fact remains: your water heater will eventually fail. And when it does, you may experience catastrophic water damage.

The average tank-style water heater has a typical lifespan of about eight to 12 years. Like any appliance, wear and tear and the inevitable effects of time break down the connections or even the tank itself until something gives. So, you might want to imagine your water heater as a ticking time bomb as it nears the 10-year mark.

Keep a lookout for these typical signs of a failing water heater:

      • Leaking around the base or on top of the unit
      • Your tap water becoming discolored or rusty water looking (indicating corrosion)
      • A decrease in your hot water temperature

But the most disastrous water heater failure is a complete rupture resulting in the release of hundreds of gallons of water onto your property because the water supply to burst tanks continues to flow. This is usually due to corrosion within the tank or if too much pressure builds up inside your water heater. The long-term stress of contracting and expanding with constant temperature variations can also lead to a sudden rupture of the tank, without warning.

This situation is even more devastating when water heaters are situated within the interior of your Chicago area home, like in a hallway closet or finished basement. One average-sized water heater tank rupturing in the middle of the night can flood your whole home with an inch or two of water.

 

Ways to prevent water damage from your water heater

 

So, what steps can you take to prevent such devastating water damage?

  1. The first and best action to take is to regularly inspect and monitor your water heater. Periodically check for moisture around the plumbing connections and pooling water on the top of the tank and in the catch pan that it sits in.

 

  1. If you do notice any water leaks, don’t hesitate to call your local plumber or HVAC technician to come out and inspect the unit before the damage gets worse. Rapid response is the key to avoiding long-term and expensive water or mold damage.

 

  1. If you’re renovating your house, relocate the water heater to the garage where the potential for damage is lessened. Also, check with the Chicago or your local plumbing codes whether a specially designed metal stand is required for your water heater. 

 

  1. Consider purchasing a tankless system that doesn’t use a storage tank like typical water heaters. Instead, they produce hot water on demand.

 

In case of emergency

 

If the worst happens and your water heater suddenly bursts, flooding your home, immediately call ServiceMaster Restoration By Simons. We’re the water damage clean-up and removal experts in the Chicagoland area. ServiceMaster Restoration By Simons uses state-of-the-art extraction pumping equipment to speedily remove standing water, then dry and dehumidify to minimize further damage to your home or business. 

Whether the damage is minor or severe, ServiceMaster Restoration By Simons will be there for you every step of the way and can work directly with your insurance carrier on your behalf, keeping your best interests in mind.

 

About Us: ServiceMaster Restoration By Simons, is a SB100 Best of Small Business Award Winner 2021, Bronze Stevie® Award in the Female Entrepreneur of the Year category in the 18th annual Stevie Awards for Women in Business, recipient of the 2020 Better Business Bureau’s Torch Award for Marketplace Ethics, and recipient of the 2020 Skokie Business of the Year Award, Honorable Mention Category. ServiceMaster Restoration By Simons (MBE/WBE) is a family operated, IICRC & OSHA Certified company serving Chicago, Oak Park, River Forest, and the North Shore. We provide commercial disaster restoration services including Water & Flood Damage Restoration, Fire & Smoke Damage Restoration, Mold Remediation and a wide range of interior specialty cleaning including COVID-19 Cleaning Services, Hoarder & Clutter Cleaning, Post-Construction Cleaning, Carpet & Upholstery Cleaning to residential and commercial customers. For more information, call 773-839-5542 or visit www.servicemasterbysimons.com or info@servicemaster-rbs.com

 

How to Prevent Puff Backs From Your Fireplace

A frosty Chicago winter evening spent next to a roaring fireplace can be very enjoyable. But that occasion can become a disaster if your fireplace begins spewing smoke into your home’s interior. When that occurs, it may be the result of a puff back. This could occur only once per season or it may happen every time you start a fire.

The results of puff backs are terrible. The smoke can damage all surfaces it touches. A foul odor permeates the environment while the air becomes dangerously contaminated with carcinogens and carbon monoxide. Additionally, smoke particles lodge in curtains, clothing and carpeting.

The good news is that fireplace back puffs are preventable. But what causes them?

Back Puff Causes and Cures

 

Cause: Creosote buildup

Creosote is a byproduct of fireplace smoke. It builds up inside a fireplace flue every time the fireplace is lit, growing thicker and thicker. The creosote causes your chimney to generate more smoke then can be exhausted, allowing the smoke to travel the path of least resistance – back into your home.

Cure: Hire a chimney sweep

A CSIA-certified chimney sweep can inspect and identify creosote accumulation. If it’s a problem, you’ll need to have your chimney swept, which will remove creosote buildup and restore your chimney to its peak working condition.

 

Cause: Lack of air supply

While a well-insulated home is more energy efficient, a tightly-sealed home could actually “suffocate” your stove or fireplace, resulting in negative air pressure inside. This could cause the fireplace to release smoke into your home. Fire needs oxygen to burn and a tightly sealed home will limit the flow of air into the fireplace.

Cure: Introduce air flow

Before lighting your next fire, simply open a window. Back puffing should discontinue if the issue was caused by an inadequate air supply.

 

Problem: Obstructions

If your chimney is blocked, it’ll restrict airflow and smoke will build up in the flue until it’s exhausted through your fireplace or stove. Bird and wasp nests built inside a chimney can restrict its airflow, along with balls and tree branches.

Cure: Clean the chimney

The National Fire Protection Association recommends that you have your chimney, fireplace, and vents inspected and cleaned annually, regardless of whether back puffs occur or not.

 

Problem: Unsuitable firewood

You may be trying to burn wet wood which can produce more smoke than usual. To burn efficiently, the fire needs to first burn off any excess moisture within the wood. The higher the moisture content of the wood, the harder it’ll be to burn.

Cure: Use seasoned wood

Wood needs to be dry to burn efficiently. Wood that’s freshly cut is high in moisture content, which is why wood needs to be dried out (known as seasoning) for 12 to 18 months before it’s ready to be used on a fire without causing smoke issues.

 

Sometimes, a badly built fireplace can cause smoke problems. All aspects of a fireplace, such as its opening size, smoke chamber, smoke shelf, damper size and chimney height, must be built without design and construction flaws in order to prevent smoke buildup.

When your fireplace pours smoke into your home, the resulting damage can be significant. Rather than replace fouled up belongings that have been contaminated with smoke particles, consult your Chicagoland smoke damage cleanup company, ServiceMaster Restoration By Simons. Our fire and smoke damage restoration technicians will remove all traces of smoke from your property.

 

 

About Us: ServiceMaster Restoration By Simons, is a Bronze Stevie® Award in the Female Entrepreneur of the Year category in the 18th annual Stevie Awards for Women in Business, recipient of the 2020 Better Business Bureau’s Torch Award for Marketplace Ethics, and recipient of the 2020 Skokie Business of the Year Award, Honorable Mention Category. ServiceMaster Restoration By Simons (MBE/WBE) is a family operated, IICRC & OSHA Certified company serving Chicago, Oak Park, River Forest, and the North Shore. We provide commercial disaster restoration services including Water & Flood Damage Restoration, Fire & Smoke Damage Restoration, Mold Remediation and a wide range of interior specialty cleaning including COVID-19 Cleaning Services, Hoarder & Clutter Cleaning, Post-Construction Cleaning, Carpet & Upholstery Cleaning to residential and commercial customers. For more information, call 773-839-5542 or visit www.servicemasterbysimons.com or info@servicemaster-rbs.com

 

 

Water Damage Invites Termites Into Your Chicagoland Property

You’re probably already aware that water damage is more than a nuisance. It may also elicit severe damage to your Chicagoland home or business. But there’s another side effect of water damage you might not know about. It also attracts insects – both the kind that can cause disease and those that can destroy your home.

The types of bugs that are drawn to water damage include carpenter ants, termites, silverfish, beetles, roaches, etc. They enter a building when its walls and foundation are weakened by water damage, using electrical wires as superhighways throughout a structure. The insects that can cause the most destruction are termites. But what attracts them to a water damaged structure?           

Termites, like other insects, need to be surrounded by moisture to survive. Normally they live underground in cool, damp environments, so water soaked wood makes a perfect replacement home for them while supplying them with an almost endless buffet. That’s why water damage that’s ignored can promote termite infestation in any structure.                     

Termite infestations are extremely destructive to a property and expensive to fix. Usually they call for a whole-house treatment. The problem can start unnoticeably and often an owner won’t even be aware of the damage until he hires a professional restoration service like Chicago’s own ServiceMaster Disaster Restoration By Simons to do a water damage inspection.

 

 

The Experts Chime In

The University of Kentucky’s College of Food and Agriculture wrote a highly informative Q&A article on termite infestations. In it they talk about what and how much damage termites can do to a home, what a homeowner can do if there’s an infestation, and how difficult it can be for homeowners to ascertain if termites have infested their home or business at the early stage of infestation: 

“Oftentimes, there will be no clear indication of infestation. Termites are cryptic creatures and infestations can go undetected for years, hidden behind walls, floor coverings, insulation, and other obstructions. Termite feeding and damage can even progress undetected in exposed wood because the outer surface usually remains intact. Confirmation of termites often requires the keen eye of a professional — however, even the most experienced inspector can overlook signs that are hidden.”

As previously mentioned, termites love moisture and humidity. If a home or business isn’t adequately ventilated or has unrepaired leaks, a termite infestation can take place. That’s why the United States Environmental Protection Agency (EPA) warns against not repairing leaks and water damage sources immediately. On the EPA official website, they discuss how to prevent these pests from invading your home.

The National Pest Management Association (NPMA) also emphasizes the termite’s love for wet weather, moisture, and humidity. It indicates that pests, including termites, could swarm during wet and warm weather. Pestworld.org published this NPMA warning:

“Residual winter moisture will create ideal conditions for mosquito larval habitats to form in standing water and will allow termite populations to flourish. With [rainy weather], expect increased cockroach and ant pressure as they move indoors for shelter.”

The bottom line to all this information is simple; never, ever, allow water damage that’s occurred to your Chicago area home or business go unrepaired. It must be addressed immediately to avoid an infestation of termites and other damage from wreaking havoc to property. Call the water damage cleanup professionals at ServiceMaster Disaster Restoration By Simons immediately whenever water damage occurs. Whether the destruction is large or small, we can take care of it.

 

 

About Us: ServiceMaster Restoration By Simons, is a 2020 recipient of the Better Business Bureau’s Torch Award for Marketplace Ethics, and recipient of the 2020 Skokie Business of the Year Award, Honorable Mention Category. ServiceMaster Restoration By Simons (MBE/WBE) is a family operated, IICRC & OSHA Certified company serving Chicago, Oak Park, River Forest, and the North Shore. We provide commercial disaster restoration services including Water & Flood Damage Restoration, Fire & Smoke Damage Restoration, Mold Remediation and a wide range of interior specialty cleaning including COVID-19 Cleaning Services, Hoarder & Clutter Cleaning, Post-Construction Cleaning, Carpet & Upholstery Cleaning to residential and commercial customers. For more information, call 773-839-5542 or visit www.servicemasterbysimons.com or info@servicemaster-rbs.com

Clogged Gutters Can Cause These 5 Problems

Ah, the pleasures of fall in the Chicagoland area. The cooler weather, the bonfires, watching the colorful leaves on the trees as they flutter into your gutters and clog them up…

Okay, so it’s not all pleasant. Having to totter on a ladder while digging rotting leaves and gunk out of your gutters is not a fun job. But if you’re a homeowner, it’s well worth the time and aggravation to do so. Why? Gutters and downspouts are designed to redirect water away from you home. But when they become clogged, gutters can cause a long list of water related problems that can be damaging to your home and expensive to fix.

So this year, don’t put off this needed chore. Need some inspiration? Then ponder over the following five problems often caused by clogged gutters.

What Can Happen if Gutters Aren’t Cleaned

 

  1. Weakened foundation: Depending on the size of your home, every inch of rainfall can translate to over 1000 gallons of water pouring down your roof! When gutters function properly, that water will flow through a downspout and away from your home. But when clogged, water will overflow gutters and pour down your walls. Pooling water around your foundation can cause erosion, leading to foundation cracks and settling which can weaken the structure of your home.
  2. Destroyed gutters: When your gutters are clogged and the water has no place to go, they can become very heavy. A gallon of water weighs over 8 pounds and just one foot of gutter can hold up to 2 gallons. Add that to the mass of dead leaves and other gunk and you can see how all that extra weight can bend your gutters or tear them away from the roof.
  3. Wall and ceiling damage: Trapped water from clogged gutters can rot the wooden fascia boards your gutters are mounted to, allowing moisture to enter your home. And during our Chicago winters, clogged gutters can help create ice dams which can drive snow melt underneath your shingles. (See our article, “How to Prevent Ice Dams”.)
  4. Wet basement: If your basement hasn’t been waterproofed, the water pouring down your foundation due to clogged gutters can seep through your basement’s porous walls and floor, leading to a damp basement. And where it’s damp and dark, mold can easily begin to grow, quickly becoming a problem.
  5. Insect invasions: Nobody wants mosquitos buzzing around in their backyard. But pooling water in your gutters is a perfect breeding ground for them. Mud and damp leaves can also be a welcoming spot for bees and wasps to build their nests.

So now you know what can happen if you don’t clean your gutters. But the good news is that it’s not usually a difficult fix. But before you drag out your ladder, here are some tips for doing the job safely.

What You Need to Know Before Cleaning Your Gutters

 

  1. Ladder safety 101: Your ladder should be sturdy, safe and long enough for the job. The two hinged metal braces (spreaders) should be locked down and straight. Never set it on uneven ground and never sit or stand on the very top step of the ladder.
  2. Use the appropriate tools: Thick leather gloves, protective eyewear and long sleeves add an additional layer of protection against bacteria, cuts and pests. A scooping tool and bucket are helpful when cleaning out and disposing of debris. A garden hose is also useful in washing away mud and unclogging downspouts. 
  3. Know your limitations: If the job is too physically demanding, or you’re not comfortable in high places, or you just don’t want to deal with it yourself, contact a professional to clean your gutters. The cost will vary depending on the size of your home.

If clogged gutters have caused water damage issues in your Chicagoland home, contact ServiceMaster Restoration By Simons immediately. Water damage does not just go away. In fact, the longer it’s left unattended, the worse it’ll get – causing everything from structural damage to mold infestations. Our state-of-the-art equipment and technology will dry your home and we’ll also repair the damage!

 

About Us: ServiceMaster Restoration By Simons, is a 2020 recipient of the Better Business Bureau’s Torch Award for Marketplace Ethics, and recipient of the 2020 Skokie Business of the Year Award, Honorable Mention Category. ServiceMaster Restoration By Simons (MBE/WBE) is a family operated, IICRC & OSHA Certified company serving Chicago, Oak Park, River Forest, and the North Shore. We provide commercial disaster restoration services including Water & Flood Damage Restoration, Fire & Smoke Damage Restoration, Mold Remediation and a wide range of interior specialty cleaning including COVID-19 Cleaning Services, Hoarder & Clutter Cleaning, Post-Construction Cleaning, Carpet & Upholstery Cleaning to residential and commercial customers. For more information, call 773-839-5542 or visit www.servicemasterbysimons.com or info@servicemaster-rbs.com

Should GREEN Cleaning Products be Used to Disinfect?

Natural and eco-friendly cleaners that don’t harm people, animals or the environment have become important focusses for consumers worldwide. Consequently, many people are now choosing cleaning products that are categorized as green, non-toxic, or natural. While most of these products are acceptable for everyday cleaning, you should be aware that nearly all do not have the required disinfection abilities to kill harmful viruses and diseases like COVID-19.

Cleaners and Disinfectants—What’s the Difference?

When your objective is to disinfect surfaces in your Chicagoland property against infectious diseases, the best way to discern which cleaners are also disinfectants is to verify the product has an EPA registration number on the label. If one does not exist, then it isn’t a tested and registered disinfectant. It’ll be safe to use the product to clean up dirt and grime, but it won’t disinfect against viruses and disease.

What Does the EPA Recommend?

The EPA’s task is to safeguard human and environmental health. Based in Washington, D.C., the EPA is responsible for establishing standards and laws that promote exactly that.

The EPA is focused on the elimination of contagious viruses and diseases and has developed a searchable database of disinfection products available to the public. These have been laboratory tested and are confirmed effective against the coronavirus and other infectious diseases. These disinfectants typically use harsh synthetic chemicals like quaternary ammonium to kill germs. Therefore, this list contains few green cleaners, with the exception of citric acid.

Some research has revealed that citric acid, an organic compound that occurs naturally in citrus fruits, has antibacterial and antimicrobial properties–enough to eliminate some types of bacteria, mold, and mildew. Nonetheless, it’s primarily considered a cleaning agent or microbial at best. When it comes to disinfecting (killing) harmful viruses, most natural or “green” ingredients, such as citric acid, are not as effective as their EPA-registered counterparts. All except one.

Benefect is a “green” plant-based botanical disinfectant product, is EPA tested and proven 99.9% effective in killing the coronavirus without any risk to animal and human health or the environment. It’s now an EPA List N registered disinfectant. The downsides are that it is very expensive and can be hard to get during the pandemic.

If Benefect is not available and you want to use a natural cleaner that has been tested by the EPA that may have a lower risk of causing asthma, irritation, hormonal disruption, or carcinogenic effects and pose the least threat among chemicals in their class, you can pick a product from the EPA’s Safer Choice List. This list should not be confused with the EPA’s List N of coronavirus-killing disinfectants. The Safer Choice is a list of products that are fine for routine cleaning but aren’t disinfectants for coronaviruses.

Use Professionals to Clean COVID-19

If you’re a home or business owner in the Chicagoland area and are interested in having your property cleaned and disinfected against COVID-19 or other contagious diseases, contact ServiceMaster By Simons Disinfection Services. We use only EPA List N registered NISUS DSV™ Disinfectant, Sanitizer, Virucide (10324-80-64405), an EPA hospital-grade disinfectant that fights 99.99% of bacteria, while also using cleanup protocols approved by the CDC. We’ll clean your home or business to minimize the threat and boost your peace of mind.

About Us: ServiceMaster Restoration By Simons, is a 2020 recipient of the Better Business Bureau’s Torch Award for Marketplace Ethics, and recipient of the 2020 Skokie Business of the Year Award, Honorable Mention Category. ServiceMaster Restoration By Simons (MBE/WBE) is a family operated, IICRC & OSHA Certified company serving Chicago, Oak Park, River Forest, and the North Shore. We provide commercial disaster restoration services including Water & Flood Damage Restoration, Fire & Smoke Damage Restoration, Mold Remediation and a wide range of interior specialty cleaning including COVID-19 Cleaning Services, Hoarder & Clutter Cleaning, Post-Construction Cleaning, Carpet & Upholstery Cleaning to residential and commercial customers. For more information, call 773-839-5542 or visit www.servicemasterbysimons.com or info@servicemaster-rbs.com

Does Your Building Project Budget for Post Construction Cleaning Costs? Here’s Why It Should.

If you’re planning a residential or commercial construction project and you’re not already thinking about a plan for clean up afterwards, you should be. The professionals at ServiceMaster Restoration by Simons have decades of experience in cleaning up after construction projects. You’d be surprised how often we find that customers have forgotten to budget for or schedule a post-construction cleaning until the very last minute.

Post-Construction Cleaning Chicago - Oak Park - River Forest - North Shore Illinois - ServiceMaster Restoration By Simons - ServiceMaster Cleaning By Simons

Budgeting For Post Construction Cleaning Costs – ServiceMaster Restoration By Simons Chicago – Oak Park/River Forest – North Shore IL

 

If you’re planning a residential or commercial construction project in Chicago, Oak Park/River Forest, or the North Shore, and you’re not already thinking about a plan for clean up afterward, you should be. The professionals at ServiceMaster Restoration by Simons have decades of experience in cleaning up after construction projects. You’d be surprised how often we find that customers have forgotten to budget for or schedule a Post Construction Cleaning until the very last minute.

The problem is, customers, don’t realize that post-construction cleaning is an important part of any building project. They don’t understand that Post Construction Cleaning is some of the most important projects a restoration company will take on. These kinds of jobs usually require a company’s entire crew to be onsite for anywhere between a few days to a whole week depending on whether it is a residential or commercial project.

We like to make sure that customers understand the level of care and commitment that goes into each of our post-construction cleaning projects. The professionals at ServiceMaster Restoration By Simons are IICRC Certified and well-trained in providing unrivaled and thorough post-construction cleaning. We use products and equipment that meet the highest standards to remove all dust and debris properly. Some of the post-construction cleanup services we offer the Chicagoland area include:

  • Dusting air diffusers
  • Cleaning light fixtures within the construction area
  • Cleaning restroom fixtures
  • Wall washing or spot cleaning walls
  • Ceiling washing
  • Cleaning interior windows
  • HEPA Vacuuming
  • Cleaning carpet areas
  • Damp mopping hard-surface floors
  • Renewing hardwood floors
  • Roto buffing ceramic tile or linoleum

For larger jobs that need further cleaning after construction work has cleared, we often bundle the cleanup with these services:

Our process is one that maximizes efficiency while still delivering the highest level of service. Ideally, our process begins well before the construction project occurs — when a customer reaches out proactively for a quote. No worries if you’re one of the many who let post-construction fall by the wayside during the planning stages; if we can accommodate your dates, we will absolutely still offer quotes to contractors and homeowners who reach out during the construction project. After our professional quote is approved and we are hired for a Post Construction Cleaning, we begin to formulate a scope based on the job’s specific needs and we gather up the necessary personnel and equipment.

Sometimes, we are asked to begin our on-site cleaning for a mid-way cleaning while construction is still taking place. This is helpful for large construction projects that generate so much debris that it creates an unsafe environment and poor air quality for workers. We are available to come in and clean periodically during construction so that waste and dust are properly removed and workers can continue building and renovating on schedule.

Most of the time, though, our on-site cleaning starts immediately after construction concludes. We have two primary objectives during our cleanup: The first, to eradicate and control the dust generated by sanding and plastering before it ends up in the air ducts; and the second, to remove all dust and debris in a timely manner to restore safety to the job site. We do this in five steps:

  1. Schedule air duct cleaning
  2. Wipe down all hard surfaces, nooks and crannies, furniture, and items in renovation space
  3. HEPA vacuum carpet and upholstery
  4. Clean flooring with wet mopping, WoodGlo Renew, or roto tile buffing depending on the floor material
  5. Dispose of all construction debris on-site according to municipal guidelines and regulations in a safe manner

Because these jobs can be so large and costly, it’s important that customers budget for them in their initial construction project plan. Customers are sometimes floored to learn the cost of their site’s post-construction cleanup and are too late in the game to make room in the budget for it. Instead, they choose to DIY the cleanup or, worse, forego it altogether. We never recommend this and we would rather see customers reach out for a quote during the planning stages of a construction project so they can budget accordingly.

Though professional cleanup services are costly, they are always one hundred percent worth it. Here are three reasons why:

  • A professional cleaning increases safety

With construction projects, there will inevitably be debris left behind. From sawdust to nails and broken glass to stray wires, these debris present dangers to both the building crew and those responsible for a DIY cleanup. Accidents during cleanup happen more often than you might think. Hiring a professional crew trained to deal with hazardous materials will ensure the safety of everyone involved. A restoration company is equipped with better equipment than a broom and a dustpan.

  • Professional cleaning ensures debris is properly disposed of

Most municipalities have special rules for the disposal of residential and commercial construction waste, like paint and other chemicals. In general, they must be separated, sorted and eventually delivered to a special facility for lawful disposal. It is important to work with a professional restoration company like or you could face a fine.

  • A professional cleaning promotes efficiency and timeliness

We estimate that a professional cleaning crew will likely be able to complete a post-construction cleanup job four times faster than a DIY-er. Professional crews come with the necessary equipment it takes to clean thoroughly and efficiently. A quick cleanup allows you to move on to the final stages of your construction project. Plus, calling in the professionals for a quick turnaround can mean all the difference for contractors whose agreements include penalties for going overtime on the project.

Here at ServiceMaster Restoration by Simons, we understand that every good construction project includes a professional and thorough post-construction cleanup. Our crews have decades of experience clearing construction job sites safely and quickly to ensure peace-of-mind for contractors, homeowners and business owners alike. For a professional quote, please give us a call as early as possible in your construction planning process. As always, your satisfaction is our number one priority!

ServiceMaster Restoration By Simons is an MBE/WBE certified firm and family-run company serving Chicago, Oak Park, River Forest, and the North Shore.  Recently, the company was awarded a variety of honors, including the ServiceMaster Achiever Award and outstanding service in disaster restoration by Build Magazine. ServiceMaster Restoration By Simons provides disaster restoration services including Water & Flood Damage Restoration, Fire & Smoke Damage Restoration, Mold Remediation and a wide range of interior specialty cleaning including Hoarder & Clutter Cleaning, Post-Construction Cleaning, Carpet Cleaning and Upholstery Cleaning to residential and commercial customers residing in Chicago, Oak Park-River Forest, and the North Shore.  For more information, give us a call at 773-376-1110 or visit servicemasterbysimons.com.

 

 

 

 

Winter Weather Can Mean Carpet and Upholstery Damage

Winter is here! This means homes and businesses throughout the area will be hit by massive amounts of rain and snow. Though the holiday season is filled with merry times and traditions, especially in such a wonderful city like Chicago, the winter weather conditions can take a toll on homes and businesses in the area, making them more prone to flooding and damage.

Odor Removal – Clearing the Air of Pesky Odors

Odor Removal Services from the Professionals at ServiceMaster Restoration By Simons. Benjamin Franklin said, “Guests, like fish, begin to smell after three days.” Although you probably will likely not experience odor problems from guests, there may be odors from fire, smoke, water damage or biological concerns that are hard to remove from your home or

Lemon Carpet CleaningOdor Removal Services from the Professionals at ServiceMaster Restoration By Simons.

Benjamin Franklin said, “Guests, like fish, begin to smell after three days.” Although you probably will likely not experience odor problems from guests, there may be odors from fire, smoke, water damage or biological concerns that are hard to remove from your home or business. At ServiceMaster Restoration By Simons 855-9-SIMONS, we are experts at removing unpleasant odors that can affect your home.

Our trained and certified technicians understand how to remove and eliminate persistent odors by using a combination of professional products, systems and odor removal technologies. Many commonly used deodorizing products only mask the smells temporarily, but properly removing the odor will ensure the disagreeable scent does not resurface later.

At ServiceMaster Restoration By Simons, we use a four-step odor removal process:

1. Identify and eliminate the source of the odor.
2. Clean the affected area to properly remove odor residue.
3. Select the necessary deodorization process.
4. Seal the surface if necessary.

While it may be necessary to perform multiple treatments to eliminate severe odors, the use of neutralizing agents included in our extensive line of OdorGo® deodorizing products, coupled with advanced technologies such as nano-particle air cartridges in our air filters, gives us the ability to quickly knock down odors. This effective combination can help to reduce additional living expenses by allowing you to remain in your home.

With our advanced technologies, extensive training and years of experience, there is no odor too strong for our team to handle.

ServiceMaster Restoration By Simons is a Woman-Owned and Family Operated Cleaning & Restoration Company. With three locations to serve our customers, ServiceMaster By Simons serves Chicago, Oak Park-River Forest, Elmwood Park, Cleaning Services in Chicago’s North Shore and the North Shore of Lake County to Wisconsin’s State Line.

For immediate service or a free consultation and quote, call us at 773-376-1110 or toll free at 855-9-SIMONS.

Choosing a Water Damage Restoration Company

Choosing a Water Damage Restoration Company can be a daunting task.  ServiceMaster Restoration By Simons provides tips to choosing the right one. Most home-owners and business-owners will only experience a water damage or fire loss once in their life. Because the frequency is low and your knowledge of how to choose a restoration professional is limited, you’ll […]

Choosing a Water Damage Restoration Company can be a daunting task.  ServiceMaster Restoration By Simons provides tips to choosing the right one.

Most home-owners and business-owners will only experience a water damage or fire loss once in their life. Because the frequency is low and your knowledge of how to choose a restoration professional is limited, you’ll require a professional opinion for direction and/or help on the topic. While choosing a restoration professional may seem like a daunting task for you, your knowledge of the industry will be invaluable. At ServiceMaster Restoration By Simons, 855-9-SIMONS, it is our goal to be a trusted partner to you, the property owner. To arm you with the right tools to make the most informed decision possible, here are 10 questions that can help you through the process:

  1. How quickly can the restoration company respond to a crisis situation, and what is their track record?
  2. Have they gone through a certified training program for water remediation, fire remediation and policyholder communication?
  3. Do they follow IICRC guidelines and protocols?
  4. Do they focus on restoration or replacement?
  5. Do they conduct regular meetings with me, the insured, to review program costs/satisfaction levels?
  6. Are they up-to-date on latest information and technology in the industry?
  7. Do they ask me the right questions?
  8. Do they have a procedure for communicating with the agent, adjuster and policyholder?
  9. Do they make make me feel more at ease with the loss, explain the process and answer all questions?
  10. Do they have a system for asking and measuring customer satisfaction and feedback on a job?

ServiceMaster Restoration By Simons is a Woman-Owned and Family Run company in the Chicagoland area.  We provide professional Water & Fire Damage Restoration, Mold Remediation and Specialty Cleaning Services including Post-Construction Cleanup, Carpet and Upholstery Cleaning and Air Duct Cleaning.

For immediate response, Call Us at 773-376-1110 or toll free at 855-9-SIMONS.