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ServiceMaster Restoration By Simons 2020 recipient of Better Business Bureau’s Torch Award for Marketplace Ethics


    ServiceMaster Restoration By Simons, a Chicago-based disaster restoration services business, received a 2020 Chicago Torch Better Business Bureau (BBB) Award in the Minority-Owned & Operated Category recognizing excellence in ethical standards during a virtual ceremony on Dec. 10. The ceremony can be watched on this link.

    The Annual Chicago Better Business Bureau Torch Awards recognizes and honors organizations in Chicago and surrounding suburbs that embody the ethical business practices and tenets of trust that the BBB strives to uphold in our city and across the nation. The organization’s Firestarter and Torch award recipients are recognized for the effort and importance they place on conducting business with honesty and integrity. These are our most prestigious awards and votes of confidence. Earning these awards demonstrates that a business not only embraces the high standards promoted by the BBB, but also consistently integrates and embodies those standards in its daily operations.

    Nasutsa Mabwa, president of ServiceMaster Restoration By Simons, graciously accepted the honor and commended her staff and technicians, especially for their work during the COVID-19 pandemic.

    “Our team has worked very hard this year by pivoting and adding a new service line – offering our customer base IICRC certified & CDC recommended COVID-19 cleaning & disinfection services in addition to our water, fire & smoke and mold restoration services,” she said. “It is our technicians and office staff that I celebrate for this award. Their commitment to providing consistent high-quality services and customer support is unparalleled. The technicians have put in long, difficult hours of strenuous work and the office staff has handled hundreds and hundreds of phone calls since April of this year.”

    Since 2012, Mabwa and Managing Director Sam Simon have overseen operations at the women–owned and family-run company that serves Chicago, Oak Park, and the North Shore. The business provides disaster restoration services for damages caused by water, fire, flooding, mold remediation, and a wide range of interior specialty cleaning (hoarder/clutter, post-construction, duct, carpet & upholstery, general) to residential and commercial customers residing in Chicago, Oak Park and the North Shore.

    For more information about ServiceMaster Restoration By Simons, visit

    About ServiceMaster Restoration By Simons:
    ServiceMaster Restoration By Simons, the 2020 recipient of the Better Business Bureau’s Torch Award for Marketplace Ethics, is MBE/WBE certified, and family-operated. We are an IICRC Certified and OSHA Certified company serving Chicago, Oak Park, River Forest, and the North Shore. ServiceMaster Restoration By Simons provides commercial disaster restoration services including Water & Flood Damage Restoration, Fire & Smoke Damage Restoration, Mold Remediation and a wide range of interior specialty cleaning including COVID-19 Cleaning Services, Hoarder & Clutter Cleaning, Post-Construction Cleaning, Carpet & Upholstery Cleaning to residential and commercial customers. For more information, call 773-376-1110 or visit ###


    • Nasutsa Mabwa

      Nasutsa Mabwa is President of ServiceMaster by Simons, a MBE/WBE City of Chicago and State of Illinois certified firm. She is a 2020 Daily Herald Business Ledger C-Suite awardee, a member of Crain’s Chicago Business 40 under 40 and a 2018 ServiceMaster(c) Achiever Award recipient. She is a Civic Federation Board Member, an Advisory Board Member for as President Elect on the Executive Committee for the Evanston Chamber of Commerce. She is IICRC certified for WRT & FSRT.

      About ServiceMaster Restoration By Simons
      Restoration By Simons is an MBE/WBE certified firm and family-run company serving both Cook and Lake County, Illinois. Recently, the company was awarded a variety of honors, including the SB100 Best of Small Business Award Winner 2021, Bronze Stevie® Award in the Female Entrepreneur of the Year category in the 18th annual Stevie Awards for Women in Business, recipient of the 2020 Better Business Bureau's Torch Award for Marketplace Ethics, and the recipient of the 2020 Skokie Business of the Year Award, Honorable Mention Category. Restoration By Simons provides disaster restoration services including water and flood damage restoration, fire and smoke damage restoration, mold remediation, to residential and commercial customers in both Cook and Lake County IL.

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