You Often Get What You Pay For

Fire Damage Restoration - smoke odor and soot cleaning - Chicago - IL - ServiceMaster Restoration By Simons

When you need a fire or water damage restoration company, time is of the essence. If you do a quick internet search, you’ll find many in Chicago to choose from. And since it’s an emergency, you may just pick the one that’s closest to you. That’s why you should do your research before a disaster ever strikes to find a company you know you can trust.

With the economy the way it is, many may be tempted to go with the company that offers the lowest prices. That would seem to make your decision easier. Yet, the cost isn’t the only aspect you should consider. A cheap disaster restoration contractor may underestimate the cost of a project, or worse, add hidden fees after the job is completed. So that low-cost company could cost you more.

 

Problems With Hiring Cheap Disaster Restoration Contractors

 

Here are some reasons you may want to avoid a low bidder:

  • They give you a killer price to lock you into a deal and then the costs start to rise.
  • They’re not insured. This puts you and your property at risk.
  • They’re disorganized. This means that the job of putting your Chicagoland home or business back together will take much longer and will be of lower quality.
  • The estimated time of completion gets longer and longer. This is not just due to disorganization but in their ability to hire enough qualified workers.
  • A high-quality restoration contractor has methods of removing dust, garbage, and dirt during the job to keep your home cleaner. They’ll also completely clean up after the job is finished. Low-budget contractors will leave you with a mess to deal with.
  • To cut costs, they use inferior products when rebuilding. These can not only be unsafe but will lower the value of your property.

So, low prices aren’t always the best deal. As the old saying goes, “you get what you pay for.”

 

Choosing the Right Disaster Restoration Contractor

 

Now that you know the reasons to avoid a low-cost contractor, the following lists qualities to look for in a reputable one:

  • Comfort Level – do you feel at ease with them, or are they pushy and put down their competition? Do you feel a high level of trust?
  • Transparency – are they open and honest about the restoration process? Is there a clear point of contact you’ll be able to rely on throughout the job?
  • Experience – have they shown you their portfolio of other similar types of jobs they’ve completed? How long have they been in business?
  • References – a reliable contractor will offer you references from their past customers. Also, check out the BBB and other customer review sites online like HomeAdvisor and Angi to see if people who used their services were happy or not.
  • Price – if their price is lower than others, ask them directly why and have them lay out a detailed plan to keep that price low.

At Chicago’s own ServiceMaster By Simons, we understand that sometimes price has to be your first consideration. That’s why we let you know upfront what you can expect. But we refuse to substitute quality work and materials for a price, because a cheaply and poorly done restoration is unsafe and will always cost you more in the long run.

 

About Us: ServiceMaster Restoration By Simons, is a SB100 Best of Small Business Award Winner 2021, Bronze Stevie® Award in the Female Entrepreneur of the Year category in the 18th annual Stevie Awards for Women in Business, recipient of the 2020 Better Business Bureau’s Torch Award for Marketplace Ethics, and recipient of the 2020 Skokie Business of the Year Award, Honorable Mention Category. ServiceMaster Restoration By Simons (MBE/WBE) is a family operated, IICRC & OSHA Certified company serving Chicago, Oak Park, River Forest, and the North Shore. We provide commercial disaster restoration services including Water & Flood Damage Restoration, Fire & Smoke Damage Restoration, Mold Remediation and a wide range of interior specialty cleaning including COVID-19 Cleaning Services, Hoarder & Clutter Cleaning, Post-Construction Cleaning, Carpet & Upholstery Cleaning to residential and commercial customers. For more information, call 773-839-5542 or visit www.servicemasterbysimons.com or info@servicemaster-rbs.com

 

Why Dirty HVAC Filters Are Costly and Unhealthy

RES_Air_Duct_Inside_Duct_resized

There is a list of items in your Chicago home that need regular maintenance, such as cleaning out your gutters, replacing the battery in your smoke alarm, cutting the grass, etc. But there’s one item on that list that’s often ignored for too long. That’s replacing the filter in your HVAC system.

Is it such a big deal if it’s not done regularly? Most Chicagoland homeowners aren’t aware of the harmful effects of a dirty HVAC filter on their unit. A clean filter performs two functions: it helps keep your home comfortable and increases the HVAC’s efficiency. So homeowners should make replacing their HVAC filter a top priority.

The Environmental Protection Agency (EPA) estimates that most of us spend about 90 percent of our time indoors. They also say that inside air is nearly 5 times dirtier than outside air. So for the majority of our lives, we’re breathing air that’s been circulating through an HVAC system. But regularly replacing its filter will mean cleaner air for your family to breathe. That’s a major benefit. But what other plusses are there to a clean air filter?

Why You Should Regularly Change Your Filter

  • A dirty air filter can cause air ducts to become home to dust, allergens, and mold that can invade your breathing space.
  • Air filters in homes with pets or smokers can become blocked with fur, dander, smoke particulate matter, and secondhand smoke.
  • A clogged air filter can diminish a humidifier’s effectiveness.
  • Dirty air filters make your system work harder by reducing the airflow within the system. The harder it has to work, the less energy efficient it is, shortening its life span and causing higher utility bills.
  • During the summer, a clogged air filter can cause the evaporator or cooling coil to freeze up.
  • Clogs during cold weather can lead to ineffective operation of the entire system, meaning you may experience hot and cold spots in your home, making it difficult to reach your chosen indoor temperature levels.

Can you remember the last time you changed your air filter?

How Do I Change My Filters?

First of all, set a reminder on your phone or a notation on a calendar for the first day of every third month to remind you to change it out. The actual process is very simple. If you don’t know how to do it, have a friend or family member show you. Or just look it up online.

Be aware that it’s possible to install them backward. But each filter will have an arrow somewhere on its side indicating the direction of airflow. Be sure that the arrow is pointing into your system, not out.

Can I Clean Dirty Air Filters?

Some air filters — permanent and semipermanent models — can be cleaned as part of regular HVAC system maintenance. But even washable filters have a life span — usually just a few years.

But most homes in Chicago have HVAC systems that use disposable filters. You might be tempted to try and clean yours instead of swapping it out with a new one. However, this simply won’t work for these reasons:

  • Disposable air filters are manufactured from soft mesh and other flexible materials that can’t survive the wear and tear of washing. It won’t completely dry after washing either, creating a moist breeding ground for mold and mildew.
  • Vacuuming an air filter does remove some of the buildups on the outside, but it can’t get to all the dust, pollen, and dirt that collects on the inside of the filter which blocks it from doing its job and causes wear and tear on your HVAC system.

Do My HVAC Filters Remove Odors?

HVAC air filters are designed to improve your home’s air quality and protect your unit. But if you have a serious odor problem caused by smoke from a fire or another pungent source, they are not designed for that. For those types of issues, you’ll need professional help to remove the source of the odor, along with high-tech equipment to permanently remove those smells. Be sure to contact ServiceMaster By Simons for any odor problems you may be experiencing.

 

About Us: ServiceMaster Restoration By Simons, is a SB100 Best of Small Business Award Winner 2021, Bronze Stevie® Award in the Female Entrepreneur of the Year category in the 18th annual Stevie Awards for Women in Business, recipient of the 2020 Better Business Bureau’s Torch Award for Marketplace Ethics, and recipient of the 2020 Skokie Business of the Year Award, Honorable Mention Category. ServiceMaster Restoration By Simons (MBE/WBE) is a family operated, IICRC & OSHA Certified company serving Chicago, Oak Park, River Forest, and the North Shore. We provide commercial disaster restoration services including Water & Flood Damage Restoration, Fire & Smoke Damage Restoration, Mold Remediation and a wide range of interior specialty cleaning including COVID-19 Cleaning Services, Hoarder & Clutter Cleaning, Post-Construction Cleaning, Carpet & Upholstery Cleaning to residential and commercial customers. For more information, call 773-839-5542 or visit www.servicemasterbysimons.com or info@servicemaster-rbs.com

 

Not All Fires Are Alike

 

Visualize this scenario: You experience a fire in your kitchen. It’s small and you’re able to quickly extinguish it. But the horrible smoke odor is overpowering! You clean and you clean, but the smell won’t go away. It seems to have permeated the whole house! So that’s when homeowners in the Chicagoland area call the expert smoke damage restoration specialists at ServiceMaster By Simons. But why can’t you get rid of that smoke smell?

All fires are different, with characteristics and obstacles that can try even the most experienced fire disaster restoration companies. These include the materials burned, the size of the fire, its strength, burn rate, and the floor plan of the building.

When a fire has enough combustible materials and oxygen, it becomes all-consuming. The more explosive the fuel supply, the more completely it incinerates materials. Products of Incomplete Combustion (PICs) are sometimes known as soot tags. These are deposits and what’s left of materials that weren’t burned up completely by fire. Several characteristics of soot impact the amount of it, how far it reached, and how concentrated it is.

How Heat Affects Smoke Damage Restoration

The hotter the fire, the faster materials burn. These fires also usually have a high oxygen level. Fire and smoke damage professionals allude to these conflagrations as “dry” fires. They consume materials almost totally and the severe heat changes a solid mass to energy—hot gasses. They alter materials into dry soot (primarily the element “carbon”) that’s easier to clean up than other fire deposits.

These PICs are thereafter cleaned up by a fire restoration tech using dry soot elimination methods, like vacuuming and scrubbing hard surfaces with natural rubber sponges.

Air Circulation Means Widespread Soot

Smoke and soot don’t need an HVAC unit to move through a structure. Fires produce high vapor pressure that propels soot residue into areas that you may think of as sealed, such as inside a refrigerator.

As air flows, it distributes PICs and odor-saturated molecules. That’s the reason cleaning and deodorizing also needs to be done away from the fire. As petroleum/synthetic-based sources burn, the soot particles follow the air into colder areas with low circulation and are able to concentrate. Some who have witnessed the aftermath of a fire believe that soot bonded itself to spider webs. That’s how it looks! But actually, soot tags are chains of soot that have gathered together.

The Amount of Oxygen Affects Fire Consumption

Fires that are starved of oxygen, like in a closed room, start to subside. When this happens, a high percentage of PICs are generated. But those PICs are “oilier” and more difficult to clean up. If the burned material isn’t a natural product, the quantity of PICs multiplies, causing an elevated intensity of soot. Fire remediation experts designate these as “wet fires.”

Odors Also Vary

When materials burn, odors link up with oxygen molecules. Undeniably, PICs generate odors, but at times the smell is extremely intense, even when PICs can’t be found.

For instance, if a fire started because a turkey was left in an oven for too long, the odor of burnt turkey could permeate a home, but there wouldn’t be much soot, though the 16-pound bird is now a pile of ash. The reason for that is it was a protein fire and they’re some of the most difficult to mitigate because their odors are inescapable and carry all over a home, even into closets and drawers!

ServiceMaster Restoration By Simons can get into and clean every nook and cranny of a fire-damaged home in the Chicagoland area. We ensure that smoke particles and soot are removed and will afterward clean and deodorize all surfaces. ServiceMaster Restoration By Simons has qualified technicians, high-tech specialized equipment, and the appropriate EPA products to provide outstanding cleaning and odor control.

 

About Us: ServiceMaster Restoration By Simons, is a SB100 Best of Small Business Award Winner 2021, Bronze Stevie® Award in the Female Entrepreneur of the Year category in the 18th annual Stevie Awards for Women in Business, recipient of the 2020 Better Business Bureau’s Torch Award for Marketplace Ethics, and recipient of the 2020 Skokie Business of the Year Award, Honorable Mention Category. ServiceMaster Restoration By Simons (MBE/WBE) is a family operated, IICRC & OSHA Certified company serving Chicago, Oak Park, River Forest, and the North Shore. We provide commercial disaster restoration services including Water & Flood Damage Restoration, Fire & Smoke Damage Restoration, Mold Remediation and a wide range of interior specialty cleaning including COVID-19 Cleaning Services, Hoarder & Clutter Cleaning, Post-Construction Cleaning, Carpet & Upholstery Cleaning to residential and commercial customers. For more information, call 773-839-5542 or visit www.servicemasterbysimons.com or info@servicemaster-rbs.com

 

 

How to Rebuild Your Life After a House Fire

 

A fire in your Chicagoland home can turn your life upside down. Depending on the degree of damage, you may be forced to rebuild your life from the ground up. Usually, the toughest part is knowing what to do immediately afterward and who to call. Contingent on the size of the damage, you may not be able to stay in your home. If staying with friends or family isn’t possible, talk to a local disaster relief agency such as the American Red Cross, the Salvation Army, or FEMA. With the help of those organizations and others, you will survive and rebuild your life again. The following are some steps that can help.

 

Guide Your Kids

For children, losing nearly everything in a fire can be tremendously upsetting. It’s not just the loss of physical possessions that can traumatize children; the reality that the whole property, everything they’re familiar with, may now be gone is something that should be explained to them thoroughly but sensitively.

Psychotherapist Resa Hayes says, “Our children, just like us, wonder about safety, belongings, animals, and friends. We can help our kids by giving them a better understanding of fires…and how this disaster, in particular, is being handled.”

Unlike adults who may have a financial investment in the lost property, a child’s main worry will probably be about their toys, their bedroom, or other objects they were attached to. It could help to buy them a similar favorite toy. It may be a temporary solution, but with the right direction and counseling, children can get over this unpleasant incident.

 

Prepare for the Long Term

Because house fires are so destructive, you usually won’t be able to return to your Chicago area home right away, even after the embers are cold. Rebuilding your life and home doesn’t happen in just a week or two. It can be a long and strenuous process, emotionally and physically, that may take months or even years. So be prepared for the long haul. Give yourself and your family plenty of time to recover and see a counselor if necessary.

Allow yourself to feel both positive and negative emotions, such as sadness, anger, and frustration. While it’s normal and essential to grieve, try to concentrate on positive emotions. Consider things to be grateful for, from surviving the fire to experiencing the support of your family and community.

 

Be Proactive

The longer you do nothing, the worse the damage gets. So make sure you take these actions immediately:

  • Call your insurance agent to start a claim and attend to your immediate needs. Your insurance policy may cover living and daily expenses.
  • Contact ServiceMaster By Simons to restore your home if repairable and return it to pre-loss condition. We work with insurance companies to get your life back in order

 

Keep Important Contact Information on Your Phone

The last thing you need to be doing after a fire is scrambling to find the phone numbers of vital contacts. So always keep in multiple family members’ phones (in case you lose yours in the fire) a record of your insurance agent’s number as well as the number of ServiceMaster By Simons. We offer 24-Hour Emergency Fire Disaster Recovery Services for Chicagoland residential and commercial properties and will immediately respond so as to minimize additional losses.

Before you know it, our recovery team will be on-site to assess your damage and immediately provide the required services to keep your property safe and protected. We also work hard to save any of your contents that are salvageable so that your life can return to normal as soon as possible.

 

About Us: ServiceMaster Restoration By Simons, is a SB100 Best of Small Business Award Winner 2021, Bronze Stevie® Award in the Female Entrepreneur of the Year category in the 18th annual Stevie Awards for Women in Business, recipient of the 2020 Better Business Bureau’s Torch Award for Marketplace Ethics, and recipient of the 2020 Skokie Business of the Year Award, Honorable Mention Category. ServiceMaster Restoration By Simons (MBE/WBE) is a family operated, IICRC & OSHA Certified company serving Chicago, Oak Park, River Forest, and the North Shore. We provide commercial disaster restoration services including Water & Flood Damage Restoration, Fire & Smoke Damage Restoration, Mold Remediation and a wide range of interior specialty cleaning including COVID-19 Cleaning Services, Hoarder & Clutter Cleaning, Post-Construction Cleaning, Carpet & Upholstery Cleaning to residential and commercial customers. For more information, call 773-839-5542 or visit www.servicemasterbysimons.com or info@servicemaster-rbs.com

 

Tips for Teaching Children About Disasters

 

 

Disasters are scary—for both children and adults. But teaching children about natural disasters when they’re young helps them recognize what’s happening and how they should respond when one occurs. Knowing what to do during a disaster could not only save a child’s life but having accurate information can also lessen their fear and help them to avoid panicking during the event. The following are a few tips from Chicago’s ServiceMaster By Simons for talking to your little ones about disasters:

Explain Why. For example, you can say “Today, we’re going to talk about emergencies so we can get ready and practice. Then, if an emergency happens, we know what to do to stay safe.” Repeat this theme of safety and security through the discussion, staying positive and keeping it age-appropriate. Doing so will give them a better grasp of the situation and allow them to process the information, leading to deeper comprehension and a higher retention level.

Be Honest. Disasters are dangerous and people can die, but don’t focus on death or destruction. Don’t go into details or explicit examples that can confuse or upset your child. You want to provide accurate information but use tact. Don’t sugarcoat it or scare them to death either.

Listen. Before starting any discussion, ask what they know and understand about different disasters. That way you can build on what they understand while dispelling any inaccurate beliefs. Listen carefully to their thoughts and answers. Let them express their feelings in an atmosphere where they feel safe and secure.

Be Reassuring. Tell your children that disasters can be scary and it’s okay to feel afraid. Let them know the reason you’re talking to them about disasters is so that they’ll know what to do in the event of one happening and it’ll be less frightening. Reassure them that during an emergency, many caring adults including parents, teachers, and other caregivers will be working to keep them safe.

Limit Graphic Images. When showing images of different types of disasters, avoid using graphic pictures or videos showing destruction or people getting hurt. For younger kids, use animated images that may be less scary. During or following a disaster or emergency, the media is usually saturated with pictures and videos of the event, along with disturbing sounds. So limit your children’s exposure to the TV and internet. The media rehashing of the event can scare or confuse them as it can seem like the disaster is happening over and over again.

Focus on the Learning. Children are curious and love to learn new things through play, activities, and reading. Instead of focusing on the destructive nature of disasters, teach your children what disasters are from an educational, exploratory perspective. Find ways to make it fun, like crawling on the ground to practice your fire escape. The internet also has many free resources and games for children to learn about disasters and how to prepare for them. Here are a few of them:

 

  • On the UN Office for Disaster Risk Reduction (UNDRR) site, the game, Play and Learn to Stop Disasters!
  • The American Red Cross has videos and activities: Coping with Disasters: Free Resources for Kids.
  • gov, an official website of the U.S. Department of Homeland Security, has games that will test kids’ know-how in a wide range of emergencies and teach them how to build an emergency kit.
  • The National Fire Protection Association website has Sparky the Fire Dog videos, games, and activities to teach kids about fire safety.

 

Recognize Helpers. When disasters strike, let your little ones know that many helpers will appear—first responders, firefighters, police, and emergency medical technicians who will work to keep them safe. Help them get familiar with their uniforms so they can easily identify helpers.

Say “I Don’t Know”. Children may ask questions you might not know the answers to. Don’t make up an answer. It’s okay to say that you don’t know and then tell them you’ll find an answer for them. And don’t forget! Your children certainly won’t.

If you do experience a disaster that affects your Chicagoland home, ServiceMaster By Simons will do all we can to alleviate your child’s worries. We can help explain to them how we’ll do our best to return their home to normal. And if some of their cherished possessions were harmed due to water damage or fire damage, or another disaster, we have the know-how to save much of it, helping to return peace of mind to your child.

 

About Us: ServiceMaster Restoration By Simons, is a SB100 Best of Small Business Award Winner 2021, Bronze Stevie® Award in the Female Entrepreneur of the Year category in the 18th annual Stevie Awards for Women in Business, recipient of the 2020 Better Business Bureau’s Torch Award for Marketplace Ethics, and recipient of the 2020 Skokie Business of the Year Award, Honorable Mention Category. ServiceMaster Restoration By Simons (MBE/WBE) is a family operated, IICRC & OSHA Certified company serving Chicago, Oak Park, River Forest, and the North Shore. We provide commercial disaster restoration services including Water & Flood Damage Restoration, Fire & Smoke Damage Restoration, Mold Remediation and a wide range of interior specialty cleaning including COVID-19 Cleaning Services, Hoarder & Clutter Cleaning, Post-Construction Cleaning, Carpet & Upholstery Cleaning to residential and commercial customers. For more information, call 773-839-5542 or visit www.servicemasterbysimons.com or info@servicemaster-rbs.com

 

Disaster Restoration for the Special Needs Family

 

If there’s one thing ServiceMaster By Simons of Chicago has learned is that disasters are like snowflakes – there are no two alike.  Each occurrence creates its own exclusive set of problems that need to be tackled, and there’s no one-size-fits-all answer. That’s why we’ve established a customized set of procedures to be used for diverse water, fire, mold, and other disastrous events.

And just as no two disasters are alike, the same can be said for families. We use the term “special needs” to cover a wide range of conditions that make it tougher for a family to bounce back after a stressful event. This list can include conditions like allergies and chemical sensitivities, but also considers those with autism, mobility challenges, developmental delays, behavior disorders, and more. ServiceMaster By Simons believes that just as a personalized approach is required to fully restore a property after a disaster, a customized approach is needed to help all types of families achieve a healthy, happy home once again.

That process begins during the initial consultation stage. If your family includes those with special needs who will need to be assisted during the course of disaster restoration, we want to know about them. We will ask you about what will work best for your family and then review our procedures to see what changes need to be made to meet your needs in the most sufficient way possible. Here are two examples:

 

  • Those with autism often wrestle with sensory overload. They also have a tendency to dislike physical changes to their environment such as any alterations to their schedule and routine. This could mean that we’d schedule our disaster restoration services on a timetable that won’t disrupt a child’s routine.
  • People with asthma, COPD, cancer, and other medical conditions can be unfavorably impacted when certain cleaning chemicals that are used in the home or workplace. But by using a particular line of green cleaning products it may be possible to avoid generating chemical sensitivity issues.

 

We don’t consider caring for special needs families a burden. Doing all we can to take care of our customers, especially families, is what we do every day. Chicago’s ServiceMaster By Simons was created on the principle that every family deserves a happy, healthy home. We’ll ensure your life gets back to normal as quickly as possible by cleaning and restoring your property using the appropriate and very best cleaning products and expert restoration methods while taking your family’s wishes into account.

Don’t postpone receiving needed help because you’re unsure if the restoration company you hire will understand why you need things done in a specific way or at a specific time. We’ve been there. We get it. And we’re here to help.

 

About Us: ServiceMaster Restoration By Simons, is a SB100 Best of Small Business Award Winner 2021, Bronze Stevie® Award in the Female Entrepreneur of the Year category in the 18th annual Stevie Awards for Women in Business, recipient of the 2020 Better Business Bureau’s Torch Award for Marketplace Ethics, and recipient of the 2020 Skokie Business of the Year Award, Honorable Mention Category. ServiceMaster Restoration By Simons (MBE/WBE) is a family operated, IICRC & OSHA Certified company serving Chicago, Oak Park, River Forest, and the North Shore. We provide commercial disaster restoration services including Water & Flood Damage Restoration, Fire & Smoke Damage Restoration, Mold Remediation and a wide range of interior specialty cleaning including COVID-19 Cleaning Services, Hoarder & Clutter Cleaning, Post-Construction Cleaning, Carpet & Upholstery Cleaning to residential and commercial customers. For more information, call 773-839-5542 or visit www.servicemasterbysimons.com or info@servicemaster-rbs.com

 

Who’s Responsible for Water Damage in Chicagoland Apartments?

Regrettably, water damage is a familiar problem that both homeowners and renters may confront. The outcome can be destructive making the property unlivable and lasting damage could occur to personal possessions. When water damage happens in your Chicagoland apartment, you need to understand who’s accountable for the cost of damage. The property renter or owner?

Renter rights

Water damage can come at you from left field, so it’s imperative to understand both your renter rights and who’s responsible for what when it happens. Generally, a landlord is accountable for maintaining their property, confirming the apartment is habitable and up to Chicago Building Codes. If the landlord refuses to make repairs or fails to address them promptly, it could cause additional damage such as mold. In the U.S., basic codes on tenant rights exist and identify the person or persons responsible for damages. Rent details can differ so check with the Chicago Housing Authority.

Review your lease

You need to know what your lease says about property damage. Most properties have insurance that lists what sort of damage is covered and what’s not. The lease should have information about water damage that will answer the following questions:

  • If the damage is severe and the apartment is no longer habitable, is the tenant still required to pay the rent?
  • Can the landlord evict the renter or can the tenant cancel their lease with no penalty?

Usually, if the damage is negligible, the tenant can’t cancel the lease agreement. If the terms concerning property damage aren’t in the lease, talk to your landlord about who’s liable if water damage strikes.

Renters insurance

Accidents are unpredictable which is why renters’ insurance is essential. The majority of owners require you have it before letting you move into an apartment. Renter’s insurance coverages can vary from damages to the building to personal contents and might even cover the price of housing while repairs are being done. But make sure your plan includes replacement costs to get the most bang for your buck.

Landlord responsibilities

The landlord’s responsible for the maintenance of an apartment so that it’s livable. The repair of plumbing like sinks, toilets, and tubs falls on their shoulders. Failure to repair and maintain them may lead to property damage which the landlord would be liable for due to negligence.

Damage to property and personal belongings

Water damage to a building itself such as flooring, walls, and utilities should be part of a landlord’s property insurance. Personal property damages are paid for by the party at fault, which can be either the landlord or the tenant.

How we can help

Water damage necessitates a quick response to lessen loss to both property and belongings. ServiceMaster Restoration By Simons are experts at water damage restoration in Chicagoland apartments of all sizes no matter how extreme the damage. Our team of experts will evaluate the damage and put together a plan to restore your property and contents. Contact us at 773-839-5542 to learn more about our water damage clean-up services

 

 

About Us: ServiceMaster Restoration By Simons, is a SB100 Best of Small Business Award Winner 2021, Bronze Stevie® Award in the Female Entrepreneur of the Year category in the 18th annual Stevie Awards for Women in Business, recipient of the 2020 Better Business Bureau’s Torch Award for Marketplace Ethics, and recipient of the 2020 Skokie Business of the Year Award, Honorable Mention Category. ServiceMaster Restoration By Simons (MBE/WBE) is a family operated, IICRC & OSHA Certified company serving Chicago, Oak Park, River Forest, and the North Shore. We provide commercial disaster restoration services including Water & Flood Damage Restoration, Fire & Smoke Damage Restoration, Mold Remediation and a wide range of interior specialty cleaning including COVID-19 Cleaning Services, Hoarder & Clutter Cleaning, Post-Construction Cleaning, Carpet & Upholstery Cleaning to residential and commercial customers. For more information, call 773-839-5542 or visit www.servicemasterbysimons.com or info@servicemaster-rbs.com

 

5 Water Damage Insurance Claim Tips You Should Know

If you own a home in the Chicagoland area, water is one of the major threats to its structure and its contents. After all, houses contain a complex web of plumbing that runs to faucets, showers, bathtubs, dishwashers, clothes washers, etc. So a burst pipe could be a major problem that can lead to expensive repair bills. Add to that the possibility of water damage from natural disasters.

Is it any wonder then that water damage is one of the most common and costly kinds of insurance claims? Each year, nearly 1 in 50 homeowners will file a water damage claim, which, according to the Insurance Information Institute, accounts for about 24% of all homeowner’s claims. The average water damage claim comes to about $10,900.

So the odds of water damage happening to a Chicago area homeowner are pretty high. If it does, the following are actions you’ll need to take:

 

  1. File a Claim Quickly

Although cleaning up the mess may be the first thing on your mind, you need to make filing a claim a priority. This is especially true if there’s been widespread damage as your adjuster will likely be helping clients on a first-come, first-served basis. The faster you file, the faster an adjuster can survey the damage, and so the faster you’ll receive a check for repairs. (Filing a claim may become your second action. See point 5.)

 

  1. DO NOT Start Cleaning Up

A mistake homeowners sometimes make right after a disaster is that they start throwing out damaged items and cleaning up. However, the insurance company needs detailed and documented proof of the disaster itself, so cleaning up without documenting can hurt your claim (or even get it denied). Your adjuster will first need to thoroughly examine all damaged items, assess whether they are salvageable, and calculate how much money you’ll receive to repair or replace your items.

 

  1. Document the Damages

After filing a claim, the three most important things you can do are document, document, and document. Documenting will include pictures and videos of all damaged items, including the standing water. Take as many pictures as possible. (Hint: It’s impossible to take too many!) Every pic or video you take is proof of any damage that may be unaccounted for during the claims process, helping to ensure you get paid for your losses.

 

  1. Protect Your Possessions

Assuming you’ve already found and stopped the water damage source, move as many of your undamaged possessions as you can to a dry area. This will protect those contents that would be destroyed by water and lower the costs of salvaging the others. Moving undamaged items out of harm’s way will also give you a pretty good idea as to what’s been damaged and what’s not.

 

  1. Bring in Water Damage Professionals

Although calling your insurance carrier is important, consider calling ServiceMaster By Simons first to get a professional analysis of the scope of work. If the cost of remediation and restoration isn’t much more than your deductible, you may elect to forego filing a claim.

 

ServiceMaster By Simons is the name Chicagoland insurance professionals trust to provide reliable water damage disaster restoration services. We partner with insurance representatives to ensure your home is effectively restored to its prior condition and provide you and your insurance provider with regular, clear communication throughout the restoration process.

 

 

About Us: ServiceMaster Restoration By Simons, is a SB100 Best of Small Business Award Winner 2021, Bronze Stevie® Award in the Female Entrepreneur of the Year category in the 18th annual Stevie Awards for Women in Business, recipient of the 2020 Better Business Bureau’s Torch Award for Marketplace Ethics, and recipient of the 2020 Skokie Business of the Year Award, Honorable Mention Category. ServiceMaster Restoration By Simons (MBE/WBE) is a family operated, IICRC & OSHA Certified company serving Chicago, Oak Park, River Forest, and the North Shore. We provide commercial disaster restoration services including Water & Flood Damage Restoration, Fire & Smoke Damage Restoration, Mold Remediation and a wide range of interior specialty cleaning including COVID-19 Cleaning Services, Hoarder & Clutter Cleaning, Post-Construction Cleaning, Carpet & Upholstery Cleaning to residential and commercial customers. For more information, call 773-839-5542 or visit www.servicemasterbysimons.com or info@servicemaster-rbs.com

 

The 4 Elements of Fire and Ways to Snuff it Out

When you see a fire raging, it seems like it’s an almost uncontrollable force, consuming all that gets in its way and inflicting fire damage on every item it touches. And the bigger it gets, the more difficult it is to manage. But every fire does have its Achilles’ heel.

Enter the fire tetrahedron. This triangular pyramid represents the four equal components that every fire must include. Without just one, a fire falls apart. Knowing this can help you kill a fire before it gets out of control and causes fire damage to your Chicago area property, necessitating a call to ServiceMaster By Simons for assistance.

 

The 4 Things Fire Needs to Exist

  1. Fuel.  A fire must have something to feed on, to consume. Just like living things, it has to have something to eat to survive. The fuel can be anything flammable such as paper, wood, fabric, chemicals, or combustible materials.

 

  1. Heat. A heat source is needed for the initial ignition of fire and to maintain a fire and enable it to spread. Heat allows a fire to spread by drying out and preheating nearby fuel and warming the surrounding air. Some objects’ flashpoints are lower than others, so they combust more easily, resulting in massive fire damage.

 

  1. Oxygen. Air contains about 21 percent oxygen, and most fires require at least 16 percent oxygen content to burn. Oxygen supports the chemical processes that occur during a fire. When fuel burns, it reacts with oxygen from the surrounding air, releasing heat and generating combustion products (gases, smoke, embers, etc.). This process is known as oxidation.

 

  1. Chemical Chain Reaction. While the three components above are still needed, an actual chemical reaction must take place for a fire to ignite. Once a fire has started, the resulting exothermic chain reaction sustains the fire and allows it to continue until at least one of the elements of the fire is blocked

 

The 4 Ways to Stop a Fire

  1. Cool it. If a fuel source can be cooled by, say, pouring water on it, a fire can’t continue because you’ve removed some of the heat energy. Water simultaneously cools and suffocates the fire. It cools it so much that it can’t burn anymore, and it smothers it so that it can’t burn any more of the oxygen in the air. But never use water on grease or electrical fires! Those need the correct fire extinguisher.

 

  1. Smother it. If the oxygen supply to a fire can be sufficiently decreased, burning will cease. By preventing fresh air from reaching a fire, you reduce the oxygen content in a confined atmosphere until it extinguishes itself. Some examples of this are:

 

  • smothering a pan fire with a lid
  • wrapping a person in a fire blanket
  • applying a blanket of foam over a burning surface, thus separating the fuel from the air

 

  1. Starve it. Sometimes, a fire can be extinguished simply by removing the fuel source. Ways this may be achieved are by:

 

  • stopping the flow of liquid or gaseous fuel
  • removing solid fuel from the path of a fire
  • allowing a fire to burn until all fuel is consumed

 

  1. Interrupt the chain reaction. There are certain compounds that, when introduced into a fire’s atmosphere, disturb the chemical chain reaction, causing a fire to delay and ultimately stop. Dry powder, Bromochlorodifluoromethane (BCF), and other halon extinguishers do the trick.

 

If the fire tetrahedron ends up being the cause of fire damage to your Chicago area home or business, we’re ready 24/7 to help you recover. Contact ServiceMaster By Simons anytime for fast, thorough cleanup and recovery of any fire damage.

 

 

About Us: ServiceMaster Restoration By Simons, is a SB100 Best of Small Business Award Winner 2021, Bronze Stevie® Award in the Female Entrepreneur of the Year category in the 18th annual Stevie Awards for Women in Business, recipient of the 2020 Better Business Bureau’s Torch Award for Marketplace Ethics, and recipient of the 2020 Skokie Business of the Year Award, Honorable Mention Category. ServiceMaster Restoration By Simons (MBE/WBE) is a family operated, IICRC & OSHA Certified company serving Chicago, Oak Park, River Forest, and the North Shore. We provide commercial disaster restoration services including Water & Flood Damage Restoration, Fire & Smoke Damage Restoration, Mold Remediation and a wide range of interior specialty cleaning including COVID-19 Cleaning Services, Hoarder & Clutter Cleaning, Post-Construction Cleaning, Carpet & Upholstery Cleaning to residential and commercial customers. For more information, call 773-839-5542 or visit www.servicemasterbysimons.com or info@servicemaster-rbs.com