Disaster Restoration for the Special Needs Family


If there’s one thing ServiceMaster By Simons of Chicago has learned is that disasters are like snowflakes – there are no two alike.  Each occurrence creates its own exclusive set of problems that need to be tackled, and there’s no one-size-fits-all answer. That’s why we’ve established a customized set of procedures to be used for diverse water, fire, mold, and other disastrous events.

And just as no two disasters are alike, the same can be said for families. We use the term “special needs” to cover a wide range of conditions that make it tougher for a family to bounce back after a stressful event. This list can include conditions like allergies and chemical sensitivities, but also considers those with autism, mobility challenges, developmental delays, behavior disorders, and more. ServiceMaster By Simons believes that just as a personalized approach is required to fully restore a property after a disaster, a customized approach is needed to help all types of families achieve a healthy, happy home once again.

That process begins during the initial consultation stage. If your family includes those with special needs who will need to be assisted during the course of disaster restoration, we want to know about them. We will ask you about what will work best for your family and then review our procedures to see what changes need to be made to meet your needs in the most sufficient way possible. Here are two examples:


  • Those with autism often wrestle with sensory overload. They also have a tendency to dislike physical changes to their environment such as any alterations to their schedule and routine. This could mean that we’d schedule our disaster restoration services on a timetable that won’t disrupt a child’s routine.
  • People with asthma, COPD, cancer, and other medical conditions can be unfavorably impacted when certain cleaning chemicals that are used in the home or workplace. But by using a particular line of green cleaning products it may be possible to avoid generating chemical sensitivity issues.


We don’t consider caring for special needs families a burden. Doing all we can to take care of our customers, especially families, is what we do every day. Chicago’s ServiceMaster By Simons was created on the principle that every family deserves a happy, healthy home. We’ll ensure your life gets back to normal as quickly as possible by cleaning and restoring your property using the appropriate and very best cleaning products and expert restoration methods while taking your family’s wishes into account.

Don’t postpone receiving needed help because you’re unsure if the restoration company you hire will understand why you need things done in a specific way or at a specific time. We’ve been there. We get it. And we’re here to help.


About Us: ServiceMaster Restoration By Simons, is a SB100 Best of Small Business Award Winner 2021, Bronze Stevie® Award in the Female Entrepreneur of the Year category in the 18th annual Stevie Awards for Women in Business, recipient of the 2020 Better Business Bureau’s Torch Award for Marketplace Ethics, and recipient of the 2020 Skokie Business of the Year Award, Honorable Mention Category. ServiceMaster Restoration By Simons (MBE/WBE) is a family operated, IICRC & OSHA Certified company serving Chicago, Oak Park, River Forest, and the North Shore. We provide commercial disaster restoration services including Water & Flood Damage Restoration, Fire & Smoke Damage Restoration, Mold Remediation and a wide range of interior specialty cleaning including COVID-19 Cleaning Services, Hoarder & Clutter Cleaning, Post-Construction Cleaning, Carpet & Upholstery Cleaning to residential and commercial customers. For more information, call 773-839-5542 or visit www.servicemasterbysimons.com or info@servicemaster-rbs.com


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