Help! I’ve had a sewer backup!
As the weather finally starts to warm up, the last thing you want to deal with is a sewer backup in your business. The unexpected event can cause a significant amount of stress on your company and ruin your business if not properly cared for — plus dealing with it prevents you from attending to your clients! If you ever experience a sewer backup, contact the professionals at ServiceMaster Restoration By Simons for quick and stress-free service. Not sure if you’re dealing with a sewer backup? Read below for more information.
What is a “sewer backup”?
Sewer backups occur during periods of heavy rainfall and your city’s sewer system can no longer handle the excess water, causing it to overflow into your business. This water emerges from your plumbing and can wreak havoc on your property, especially on lower floors. It also usually smells really bad. The most serious backups happen on the main sewer line, which is the single common pipe that all of your drains eventually lead to. It is also the pipe that delivers that wastewater to the main municipal sewer line or a private septic tank. If your clog or blockage is on the main sewer line, it’s not safe to run any water in your building or flush your toilets when sewer backups occur because there’s nowhere for that waste to escape to. Often, the first signs of a blockage in a sewer line are drains that will not work properly and gurgling toilets. This can even sometimes sound like your toilet is percolating.
Human activity can also cause a clog or backup on a single drain line. This typically happens when people rinse large food scraps and grease down a sink, or when something out of the norm is flushed down the toilet. These backups or clogs can sometimes be resolved with a smaller tool like a toilet auger or drain snake. Basic, low-cost versions of these tools are available at local improvement stores if you are a DIY person.
Does my insurance cover water damage caused by sewer overflows or water pressure from below ground?
Most business insurance policies do not cover sewer backups unless specific sewer backup coverage is added to the policy. Sewer backup coverage is available from most insurers for a nominal cost. You can find out from your insurance agent or spend some time reviewing your insurance policy.
What Are the Causes of Sewer Backups?
Ways to Prevent Sewer Backups
What to do if you experience a sewer backup:
A sewer backup can lead to serious illness, destruction of your valuables, damage to your business, and can even result in electrical malfunctions. Immediate cleanup of the affected property can help minimize the inconvenience resulting from a backup and can prevent mold and further damage. In the event of sewer backup, promptly arrange for water damage restoration cleanup of your property by a qualified IICRC firm such as ServiceMaster Restoration By Simons.
Why Choose ServiceMaster Restoration By Simons?
As an IICRC Certified Firm, ServiceMaster By Simons follows IICRC S500 Standards for professional water damage restoration. Our IICRC certified technicians will assess the water damage on site and determine the best course of action to restore the damaged property. This is especially helpful given that clean water damage from a burst water supply line pipe on your property is considerably different than water damage from a sewer backup.
The different water damage restoration services we perform include:
What is our water damage restoration process for a sewage back-up?
Upon ServiceMaster Restoration By Simons’ arrival to your property, our trained IICRC Certified project manager will begin the assessment of damage and plan for the mitigation of the sewage backup on the property.
Some of the sewage back-up assessments we perform include:
D.I.Y. – Can I handle cleaning up the sewer back-up myself?
It is not advised to clean sewage backups yourself. Water contaminated with sewage usually contains a variety of bacteria, viruses, and germs that are harmful to your health. You can experience vomiting, diarrhea, skin rashes, or even contract Hepatitis A if you consume contaminated water or food. You can also get sick if you use items that have been in contact with the sewage without disinfecting them properly first (the viruses are not transmitted through the air. Instead, the contaminated pieces can easily get in touch with consumables, kitchen utensils, medicines, toiletries, etc.). Keep in mind that touching such articles with bare hands can cause skin irritation or infection, especially if you have cuts or sores. Professional restoration companies such as ServiceMaster Restoration By Simons have IICRC trained technicians, appropriate equipment, and the experience necessary for a quick and efficient intervention. A professional restoration company can immediately come up with the most appropriate, safe, and least expensive solution, especially if you want your business up and running as quickly as possible. It’s not worth risking the health of your employees or your clients by dealing with this on your own!
What are the 3 basic categories of water found in water damages?
Category 1: Known as “clean water,” this type of water originates from a sanitary source and poses no substantial risk from dermal exposure, ingestion, or inhalation. However, it may not always remain clean after it comes into contact with other surfaces or materials. Some examples of “clean water” are broken water supply lines, tub or sink overflows or appliance malfunctions that involves water supply lines.
Category 2: Known as “grey water,” this type of water contains significant contamination and has the potential to cause discomfort or sickness if contacted or consumed by humans. It may contain potentially unsafe levels of microorganisms or nutrients for microorganisms, as well as other organic or inorganic matter (chemical or biological). Examples of this category of water include toilet bowls filled with urine (but not feces), sump pump failures, seepage due to hydrostatic failure, and water discharge from dishwashers or washing machines.
Category 3: Known as “black water,” this water is grossly contaminated and may contain pathogenic, toxigenic or other harmful agents. Such water sources may carry silt, organic matter, pesticides, heavy metals, regulated materials, or toxic organic substances. A sewage backup will typically include category 3 water. Other examples of this type of are toilet bowl water (with feces), sewer back-up, seawater, rising water from rivers or streams, ground surface water or standing water.
What kind of equipment will we use?
ServiceMaster Restoration By Simons uses state-of-the-art equipment and technology to get your property sanitized and dry. This advanced technology is necessary to efficiently remove the sewage to efficiently complete the drying and restoration process.
Some of the equipment used for sewage back-ups include:
How much does a sewer back-up clean-up cost?
The average cost of drying out your property, performing restoration services from a “clean” water leak (not grey or black water) can average around $2,700. The average cost of drying out your business from black water damage will cost around $4,000 and up. Reconstructing damage done to areas like drywall, baseboards, paneling, carpeting, and padding can be anywhere from $5,000 and up depending upon how large the affected area from the water damage is.
Will ServiceMaster Restoration By Simons guide me through the insurance process?
As a QRV or Quality Restoration Vendor, ServiceMaster Restoration By Simons is part of the elite group of national ServiceMaster franchises chosen to take part in the national contract agreements with most major insurance companies. Check to find out if you have sewer back-up coverage added on to your insurance policy. We prescribe to the strict guidelines and to the required estimating software administered by these insurance companies and provide a direct pipeline to your insurance company. It also means that you don’t have to be the middle person in the process. We work and communicate directly with your insurance provider to ensure your property is properly restored after water damage, bringing your home or property back to its pre-loss conditions.
ServiceMaster Restoration By Simons is a MBE/WBE certified firm and family-run company serving Chicago, Oak Park, River Forest, and the North Shore. ServiceMaster Restoration By Simons provides disaster restoration services including Water & Flood Damage Restoration, Fire & Smoke Damage Restoration, Mold Remediation and a wide range of interior specialty cleaning including Hoarder & Clutter Cleaning, Post-Construction Cleaning,Carpet Cleaning and Upholstery Cleaning to residential and commercial customers residing in Chicago, Oak Park-River Forest and the North Shore. For more information, give us a call at 773-376-1110 or visit servicemasterbysimons.com.