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Why ServiceMaster Is the Most Trusted Name in Restoration — And Why Simons Leads the Way in Chicago

    ServiceMaster disaster recovery trucks respond at the damaged Pentagon building

     

    ServiceMaster disaster recovery trucks respond at the damaged Pentagon building
    ServiceMaster teams on the ground at the Pentagon following the 9/11 attacks. National response. Local expertise

    National Strength. Local Authority.

    Since 1929, ServiceMaster has been a household name in disaster restoration. Originally founded in Chicago by Marion E. Wade as a moth-proofing company, the brand grew into one of America’s most trusted names in water, fire, and mold damage restoration.

    At ServiceMaster Restoration By Simons, we carry that legacy forward every day—providing expert, IICRC-certified restoration services to homes and businesses across Chicago, Lake County, Northern Cook County, and Northern DuPage County.


    Who We Are: Simons Sets the Local Standard

    Sam Simon and Nasutsa Mabwa, owners of ServiceMaster Restoration By Simons
    Sam Simon and Nasutsa Mabwa lead ServiceMaster Restoration By Simons with over 30 years of trusted, certified restoration experience

    While many restoration companies have appeared in the wake of recent disasters, few have our track record. Led by husband-and-wife team Sam Simon and Nasutsa Mabwa, ServiceMaster By Simons is:

    • MBE/WBE Certified
    • Family-Owned and Operated
    • In Business for Over 30 Years
    • Based in the Heart of Chicagoland (Downtown Chicago, Skokie, Evanston, Glenview, Oak Park)
    • IICRC-Certified as Master Fire Restorer, Master Water Restorer, and Master Textile Restorer

    Want to verify our credentials? You can do so here:  IICRC Certified Firm Verification

    We’re also proud members of the Restoration Industry Association (RIA), further reinforcing our commitment to excellence.


    What We Do: Complete Restoration Services

    ServiceMaster fire damage restoration crew at a North Shore home with branded trucks and equipment
    ServiceMaster Restoration By Simons crews arriving on-site for emergency water damage cleanup. Trusted, fast, and ready to restore peace of mind

    Our restoration teams are trained, equipped, and experienced in:

    Whether it’s a burst pipe in Glenview, a kitchen fire in Highland Park, or storm damage in Evanston, we handle every job with speed, care, and expert precision.

    Explore Our Services for ServiceMaster Restoration Chicago


    Our History of Major Disaster Response

    Hurricane force winds and storm surge impact a coastal neighborhood-ServiceMaster Restore-ServiceMaster Restoration By Simons-Disaster Restoration-Fire Damage Restoration-Water Damage Restoration.
    ServiceMaster Restoration By Simons responds to national storm disasters like Hurricane Katrina, Harvey, Ike, and Sandy

    ServiceMaster Restoration By Simons isn’t just local—we’re nationally recognized. Our team has been deployed to support some of the worst natural disasters in U.S. history, including:

    • Hurricane Katrina (Louisiana, 2005)
    • Hurricane Sandy (New Jersey, 2012)
    • Hurricane Harvey (Texas, 2017)
    • Hurricane Ike (2008; caused major flooding in Chicagoland)
    • Hurricane Matthew, various tropical storms
    • Freeze events in Iowa, Minnesota, Wisconsin, Ohio, Indiana, and Illinois

    We’ve received multiple certificates of appreciation from ServiceMaster Corporate for our contributions during these catastrophic events.

    And yes, we were on the ground during Hurricane Ike’s 2008 remnants that dumped over 8 inches of rain in Skokie and at O’Hare Airport—helping Chicagoland homeowners recover from historic flood conditions.


    Why Choose Simons Over Other ServiceMaster Franchises?

    two ServiceMaster Restoration By Simons technicians pose for the camera in a confident stance
    Not all restoration teams are created equal. At ServiceMaster Restoration By Simons, our leadership is hands-on, our staff is certified, and our results speak for themselves

    While other franchises may share the name, not all offer the same level of care, expertise, or professionalism. Here’s what sets Simons apart:

    • We don’t use misleading “free estimates.” We tell it straight.
    • We work directly with insurance carriers, but always advocate for the homeowner.
    • We understand the nuances of Chicago’s vintage homes, lakefront humidity, and city-specific permitting.
    • Our leadership is on-site, not behind a desk.

    Meet the Simons Team →

    Read our blog: ServiceMaster Simons vs Other Restorers: Who Really Delivers?


    Where We Work – Areas We Serve

    Map showing ServiceMaster Restoration By Simons service areas in Cook, Lake, and DuPage Counties
    Service areas covered by ServiceMaster Restoration By Simons, including Cook County, DuPage County, Lake County, and the North Shore suburbs of Chicagoland

    Our team proudly serves:

    • Chicago: Streeterville, River North, Logan Square, Hyde Park
    • North Shore: Evanston, Wilmette, Kenilworth, Glencoe, Winnetka, Highland Park, Lake Forest, Lake Bluff, Northbrook, Glenview, Skokie
    • Lake County & Cook County: Deerfield, Bannockburn, Lincolnwood, Morton Grove
    • DuPage County: Oak Park, River Forest, Elmhurst, and surrounding areas

    We’re known across these regions for our fast response, industry-leading equipment, and human-first customer service.

    Contact Us 24/7 →


    ServiceMaster: Trusted Then. Trusted Now.

    Two ServiceMaster Restore technicians carrying air movers through a commercial building with a branded yellow truck visible outside
    Decades later, ServiceMaster Restore continues to deliver trusted disaster response—on time, every time, with certified professionals and proven equipment.

    From post-war America to modern-day catastrophe zones, ServiceMaster has been a trusted name for nearly a century.

    And today, that national trust continues with ServiceMaster By Simons right here in Chicago.

    We invite you to experience why we’re the go-to name in local and national restoration, and why you should choose ServiceMaster Restoration Chicago.

     

    About ServiceMaster Restoration By Simons

    ServiceMaster Restoration By Simons is a multi-award-winning disaster restoration firm proudly serving Chicago, the North Shore, and surrounding areas in Cook, Lake, and DuPage counties. Family-owned and woman-owned, our company is led by Sam Simon and Nasutsa Mabwa—industry veterans with over 30 years of experience in managing residential and commercial restoration projects.

    As an IICRC Certified Firm, we hold the highest designations in the industry:

    • Master Fire & Smoke Restorer

    • Master Water Restorer

    We are also members of the Restoration Industry Association (RIA), reinforcing our commitment to ethical standards, best practices, and continuing education in the restoration field.

    Our franchise has been deployed nationwide to respond to catastrophic disasters including:

    • Hurricane Katrina, Sandy, Harvey, Ike, and Matthew

    • Tropical storms and record flooding events in the Midwest

    • Historic freeze disasters in Illinois, Indiana, Iowa, Minnesota, Wisconsin, and Ohio

    Our performance during these events has earned us multiple certificates of appreciation from ServiceMaster Corporate, and we remain one of the most respected restoration teams in the country.

    From 24/7 emergency response to reconstruction and specialty cleaning, we bring national resources with a local, hands-on approach. Every job is completed with compassion, urgency, and certified precision.

    👉 Verify our certifications with the IICRC
    👉 Contact us 24/7 to schedule immediate service or consultation.

    Author

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      Sam Simon is the co-owner of ServiceMaster Restoration By Simons, a multi-award-winning disaster restoration firm serving Lake, Cook, and DuPage counties, including Chicago and the North Shore. With over 30 years of experience managing residential and commercial restoration projects, Sam holds the distinction of IICRC Master Fire & Water Restorer, the industry’s highest certification.

      He is the co-author of RESTORE: A Complete Guide to Protecting Your Home As Your Most Valuable Asset, a practical guidebook for homeowners navigating water and fire disasters. Sam also brings a background in videography, which plays a key role in shaping the company’s strategic marketing and educational outreach.

      Under his leadership, along with his wife and company CEO, Nasutsa Mabwa, ServiceMaster Restoration By Simons has earned multiple honors including the 2024 Chicago Star Award, the 2021 SB100 Best of Small Business Award, the 2020 BBB Torch Award, the Stevie® Award for Business Excellence, and Skokie’s Business of the Year (Honorable Mention). The company is proudly MBE/WBE certified, reflecting its commitment to diversity and service excellence.

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