Neda manages specialty cleaning for residential and commercial customers. A former CPS teacher for 14 years, Neda handles customer service, team management, marketing communications and steps in to support the disaster restoration team with estimates and insurance claims when needed. Neda is IICRC certified in water and fire and carpet and cleaning maintenance.
Our recent guide, what homeowners insurance covers, list 13 surprising things that you would have never guessed your covered for! However, one is still let with the question of what factors are affecting your insurance rate?
"We had a terrific experience with ServiceMaster. Sam and his crew were a pleasure to work with. He was prompt with his initial response, took the time needed to carefully inspect our basement and describe exactly what was needed, and completed the promised work under budget and to perfection. In addition to a job well done, he also seemed to treat his crew very well. He was careful to make certain we knew their names before he departed, and the entire team was professional and communicative any time we had questions. Highly recommended."
Eric P.
"ServiceMaster-RestorationbySimons provided exceptional service in response to flooding at the home of Dorothy Kane, following a storm and heavy rain. The team was professional, efficient and worked very hard to complete the cleanup and remove the related debris. We are very thankful and appreciative of this team. Sam and Nasutsa are amazing and we highly recommend this company. THANK YOU!!"
Synde M.
"ServiceMaster Restoration by Simons could not have been a better partner in getting through a recent rain water infiltration episode at my lakefront high-rise rental condo. These guys were prompt, professional and productive from the moment I called frantically looking for help right through final pick-up of their moisture mitigating equipment the next week. All the while, their excellent customer service approach kept me informed + updated (aka: "calm") about the processes being utilized to dry the unit out, remove the damaged flooring materials, etc. and help ward off secondary loss. Obviously, I hope to never experience another disaster like this, but, if I do, I know having ServiceMaster Restoration by Simons as a resource will help me endure and emerge with my property protected and my sanity intact."
Scott B.
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