
Ice Dam Water Damage Repair for Chicago Homes

Nasutsa Mabwa
January 12, 2015Freezing weather brings about beautiful scenery around the the holiday season, but also the risk of ice dams forming on roofs. Ice dams can cause major water intrusions that require extensive water damage repair services. Fortunately, ServiceMaster Restoration by Simons can help with your
water damage repair needs in Chicago
!
Ice dams occur as the result of snow melt. When the temperature rises above 32 degrees, the snow on your roof will start to melt and run down the shingles. Snow melt can also be caused by heat loss due to inadequate home insulation. As water flows downward, it contacts colder areas at the eaves of the roof, refreezes, and forms an ice dam.
Once the ice dam has started to form, the continual runoff of melting snow will add to the ice at the edge of the roof and effectively block water from draining correctly. This puts your home at risk for water damage due to water intrusion through your roof.
Roofs are made to repel water, but ice dams force water up and under shingles. Water only seeks to obey gravity. Once it finds an unobstructed path it will continue downwards, which may be on the inside of your home through the wood, insulation and drywall. This will cause major problems, but there are water damage repair solutions that trusted professionals can offer. ServiceMaster Restoration by Simons is a great company that can help formulate a plan and resolve your water damage situation due to ice dams.
If you experience ice dams on your roof and water intrusion into your home,
please call ServiceMaster Restoration by Simons
for your water damage repair needs in Chicago, IL.
Nasutsa Mabwa is the CEO of ServiceMaster Restoration By Simons, a nationally recognized, award-winning disaster restoration firm serving Cook, DuPage, and Lake Counties. Under her leadership, the company has become one of Chicagoland’s most trusted providers of water and flood damage restoration, fire and smoke damage cleanup, mold remediation, and specialty cleaning services for both residential and commercial clients.
A respected business and civic leader, Nasutsa has received numerous honors for her contributions to the industry and her community. Her accolades include:
- Inc. 5000 Fastest Growing Companies - 2025 recipient
- Top 100 Women to KNOW in America (2024) by KNOW Women & JPMorgan Chase
- Crain’s Chicago Business 40 Under 40
- SB100 Best of Small Business Award
- 2020 BBB Torch Award for Marketplace Ethics
- Stevie® Award for Female Entrepreneur of the Year
- 2020 Daily Herald Business Ledger C-Suite Award
- 2018 ServiceMaster® Achiever Award
She is IICRC-certified in both Water Damage Restoration (WRT) and Fire & Smoke Restoration (FSRT), combining technical expertise with visionary leadership. Nasutsa holds a Master’s in Urban Planning & Policy from the University of Illinois at Chicago and an MBA in Real Estate Development from Roosevelt University.
Beyond her business achievements, Nasutsa is an active community advocate. She is a Board Member of the Civic Federation, an Advisory Board Member, and Past President of the Executive Committee for the Evanston Chamber of Commerce. She is also a long-standing member of the Women Presidents Organization (WPO).
She is the co-author of RESTORE: A Complete Guide to Protecting Your Home As Your Most Valuable Asset, an essential guidebook for homeowners navigating the challenges of water and fire disasters.
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